Operations System
Automation infrastructure that keeps running.
Pricing available on discovery call.
The problem
Systems degrade. APIs change without notice. Tools update their interfaces. New workflows emerge that need automation. A proposal system built in month one needs maintenance in month four. Most agencies either ignore this until something breaks, or they hire a full-time ops person to manage it. There is a middle option.
What's included
- —Maintenance and monitoring of all existing automations
- —Up to 15 hours of new build time per month
- —Incident response within 24 business hours for broken automations
- —Monthly systems review call (60 minutes)
- —Priority access for urgent issues outside normal hours
- —Documentation kept current as systems evolve
The process
Month 1
Infrastructure audit
Map every automation currently running. Identify brittleness — hardcoded values, undocumented logic, single points of failure. Produce a maintenance risk register. Prioritize what needs attention.
Ongoing
Maintenance and new build allocation
Regular maintenance runs in the background. New build hours are allocated monthly based on your priority list. We track what was built, what was fixed, and what's queued.
Monthly
Systems review
A 60-minute call to review what ran, what broke, what was built, and what's next. Priorities are set for the coming month. No surprises.
Questions
Ready to start?
The discovery call is free. If the problem is a fit, you receive a fixed-scope proposal with timeline, deliverables, and price before any work starts.